Who is the UKGC?
The United Kingdom Gambling Commission (UKGC) regulates commercial gambling in Great Britain.
Any operator that legally offers remote casino services to players in Great Britain must hold an
appropriate UKGC licence.
The UKGC sets rules for fairness, transparency, advertising standards, and protection of players
and their funds. If an operator loses its licence, it should no longer accept play from customers
in Great Britain.
Protections for players
UKGC rules are designed to give players important safeguards, including:
- clear and honest presentation of offers and promotions;
- requirements to treat customers fairly and handle complaints properly;
- standards for protecting personal and financial data; and
- obligations to support safer gambling and prevent harm.
These protections are not a guarantee of a particular experience, but they do set a regulated
framework that operators must follow.
What operators must do
UKGC-licensed operators have to verify customer identity, monitor for signs of harmful play, and
provide tools such as deposit limits, time-outs, and self-exclusion options.
They must also make terms and conditions accessible and keep players informed about any important
changes that affect their accounts.
Your responsibility
Even with regulation, it is important that you review each operator’s terms yourself. Always
check eligibility, wagering rules, payment limits, and withdrawal processes before you commit.
You can confirm whether a site is licensed by using the official UKGC public register:
UKGC Public Register
.